Customers want immediate responses to their questions. InstantService™ Chat delivers fast and consistent messaging while the customer is on your site. Our technology allows your company to serve a greater number of customers with existing resources. Your agents, empowered with InstantService Chat, can deliver real-time customer service that lowers abandonment rates, raises satisfaction levels and increases online sales.
A multi-user, multi-operator, multi-department Live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with that visitor. The modular structure and open source code allows for the highest level of freedom in customization to fit your needs.