General Description

Live support puts you on-call when your users need you. With the click of a button, a user may request help from a live support operator. The live support module automatically opens upon acceptance a chat window between the user and operator.

Full documentation at doc:Live Support and related pages

Key Function and sub-features

  • Multiple Operators online at once
  • Allows registered users and anonymous users to contact operators
  • Logging in Live Support transcripts

Related Links

Typical Uses
  • Customer Support

Case Studies


Support Requests



For more information

See the Live Support Links below.

Page last modified on Wednesday 30 June 2004 12:54:58 GMT-0000